Flights Compensation is a trading style of Flights Compensation Limited which is a company registered in Ireland at 5 Charter House, Pembroke Row, Dublin 2.
Company Registration number: 578625
VAT Registration number: 3413680IH
Flights Compensation Limited operate as introducers to Stanton Fisher Limited whose terms and conditions for the purposes of processing flight delay Claims are listed below.
Flights Compensation Limited TA Flights Compensation may send you updates and information in relation to Flights Compensation Limited and our products and services, and other companies’ products and services. You have the right to ask Flights Compensation Limited not to use your information for such purposes and you can exercise your right to prevent this by indicating this when Flights Compensation Limited collects the information. You can also exercise this right at any time by contacting Flights Compensation Limited in writing.
Stanton Fisher is committed to protecting the personal privacy of its clients and any information pertaining to that client.
We value your privacy in respect to all personal information we receive from you as a result of the use of this site. We will treat any and all information received confidentially and will only use that information to:
- allow us to deal with your enquiry and/or to handle your claim;
- obtain feedback on our service to you using a third party feedback service provider;
- provide you with information relating to our products or services or those offered by associated companies by e-mail, post, telephone or SMS;
- comply with the law where it requires us to disclose your data, or where it is necessary to disclose the information to comply with a regulatory or legal process.
We do not store credit card details nor do we share customer details with any 3rd parties other than:
- Sharing customer details with associated companies that are compatible with the original purpose for which you provided these to us, and
- providing limited information to our feedback service provider so that they can contact you for the purposes of obtaining your feedback on our service.
If you wish to see the information we hold on you, you are within your rights to make a request and we will provide this information. We cannot guarantee that any emails sent to us by you will be received safely and securely, and also cannot guarantee that any emails sent to you by us will be secure. Please contact us via telephone or post if you are in any doubt or wish to check the status of an email sent to us by you or sent to you by Stanton Fisher.
1. What information do we collect?
When you complete an enquiry you will be required to submit personal information about yourself (e.g name, location, contact details) in order to receive or use our services. We ask for this information to ensure we can provide a good service. By providing us with any data we ask for, you agree for us to use it to provide you with our services. This personal information will be collected when you submit a form on our site.
2. What do we use personal information for?
We use your data to ensure our service is tailored to your needs. We may also occasionally use your personal or website browsing data for statistical analysis to develop our web service.
3. How do we use your information?
We have legal obligations, under the Data Protection Act 1998, to collect any personal information that you provide to us fairly. Any personal information you provide us with will be kept securely and will only be kept for as long as you use the service that you have requested. We will never pass on any information which we collect from you to any outside body unless they are directly related to the provision of our services.
4. What is a cookie?
When you visit our site your computer may be issued with a cookie. Cookies are small files that identify your computer to our server, helping us personalise the site for any of your future visits. Only the areas of our site that you visit will be logged by the cookie and it doesn’t provide us with any personal information. If you have not submitted any personal information to use via a form enquiry then you can still browse our site anonymously. If you do not want a cookie you edit your internet browser settings to deny it. You will usually find information on how to do this by accessing the help section of your browsers toolbar.
5. IP Address and other internet generated data
If you are connected to the internet you will have an IP address. This will automatically be collected when you visit the site as part of the connection of your computer to our server. This IP may further be used to determine how many times you visited specific areas of the site. If there is a security breach then the Internet Service Provider will identify the relevant IP address and the user may be contacted.
6. Scope of this policy